Solacci Products offers free shipping for an order of $50.00 or more. All products will be shipped by ground shipping which normally takes up to 7 business days from the day order is placed.
Solacci Products carefully inspects all products before being shipped from our warehouse. It is up to the customer to inspect all products shipped to them by Solacci Products. If a product is damaged due to shipping, the item may be returned by notifying Solacci Products within 24 hours of receiving product.
If you are not satisfied with a product please submit an inquiry. Prior authorization from a Solacci Product representative and proof of purchase is required for all returns. We will accept only unopened items that are returned within 30 days of delivery. Solacci Products reserves the right to charge a 20% re-stocking fee. Solacci products also reserves the right to either replace or provide a credit for all products returned. Damaged items due to shipping must be reported within 48 hours of delivery to qualify for a return.